Salesforce Launches Desk.com App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service ...

Salesforce  launched the Desk.com App Hub. The company calls it a “one-stop shop to easily deploy partner apps that extend [the use of] Desk.com.”

The new Desk.com App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth.Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, Desk.com customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer

Desk.com, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way.

“Desk.com has a good feel for fast-growing SMBs that have a ‘service-first’ mentality,” said CRM industry analyst Brent Leary. “Because of this, Desk.com is able to help these high-growth companies handle their rapid growth, but not drop the ball on customer experience.”

Reference:

• There's always something happening at salesforce.com.
• Salesforce Launches Desk.com App Hub

By Applogic IT Solutions India Pvt Ltd

Salesforce Winter ’15 Release---Deploy Your Components in Less Time (Pilot)

You can now deploy components to production by skipping the execution of all Apex tests for components that have been validated within the last four days. With Quick Deploy, you no longer have to wait for all tests to run for your deployment to complete in production, and your deployment will likely finish in less than 30 minutes.

As part of a deployment to production, all Apex tests are run in the production organization. If the organization contains a large number of Apex tests, the execution of all tests can be time-consuming and can delay your deployment. To reduce deployment time to production, you can perform a quick deployment by skipping the execution of all tests. Quick deployments are available only for validations with test runs that have passed in the last four days (96 hours) and that meet the code coverage requirements: the overall code coverage in the organization must be at least 75%, and Apex triggers must have some coverage.

You can start a quick deployment only through the Salesforce user interface. Quick Deploy is available for change sets and Metadata API-based deployments that appear in the user interface.


Reference:
Deploy Your Components in Less Time (Pilot)

By Applogic IT Solutions India Pvt Ltd

Building Apps Fast With Salesforce1 Lightning

Most CIOs, business leaders, and admins have a vision for how technology can transform their companies. They recognize that applications have redefined innovation and that the secret to being the most innovative in the enterprise is speed.Even with this knowledge, many companies struggle to find a way to build apps fast. Less than half of those that want to release mobile apps have actually deployed them. Limiting factors include a lack of resources and tools to get the job done.

The Salesforce1 Platform has already set the pace for business innovation. Its next generation,Salesforce1 Lightning, raises the bar so anyone can build customer and employee apps quickly, and improve upon them often.

Check out the following insider tips on how to get the most out of Salesforce1 Lighting at your company and be sure to register for the free webinar, An Insider’s Discussion with the Creators of Salesforce1 Lightning.

• Reference:
• The Insider’s Guide to Building Apps Fast With Salesforce1 Lightning

By Applogic IT Solutions India Pvt Ltd

Microsoft unveils Fitness Band

Microsoft Band, the first device powered by Microsoft Health, helps you achieve your wellness goals by tracking your heart rate, steps, calorie burn, and sleep quality. It also helps you be more productive with email previews and calendar alerts - right on your wrist.

Microsoft  releasing fitness band that helps you to look up your health and wellness goals . 

Microsoft Band comes with features that are not restricted just to health. The Microsoft band will notify you about your social network updates, mails, events and other app notifications without needing to pull out your phone. It comes with company's virtual voice assistant. 

You can set an alarm, keep reminders and monitor your email using the wearable device. Windows Phone users can also make use of the voice-assistant Cortana for giving voice commands to the Microsoft Band. 

In addition to being a timepiece, the Microsoft Band will offer health-related functions such as 24-hour heart monitoring, GPS distance measurement, step counting, calorie counting and sleep monitoring. The Microsoft Band app will also show the user a graph of their sleep, displaying how much was restful, light and how many times the user was woken up – indicating it’s designed to be worn overnight. The watch will also measure UV light exposure.
Finally, the Microsoft Health app will collect data from the fitness band and will work on iPhones and Android smartphones, as well as its own Windows Phone.

Download Microsoft Health App:

• For Android Download Here.
• For Windows Mobile users Download here.
• For iOS users Download Here.

By Applogic IT Solutions India Pvt Ltd