Pages

Monday, 24 November 2014

Salesforce Launches Desk.com App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service ...

Salesforce  launched the Desk.com App Hub. The company calls it a “one-stop shop to easily deploy partner apps that extend [the use of] Desk.com.”

The new Desk.com App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth.Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, Desk.com customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer

Desk.com, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way.

“Desk.com has a good feel for fast-growing SMBs that have a ‘service-first’ mentality,” said CRM industry analyst Brent Leary. “Because of this, Desk.com is able to help these high-growth companies handle their rapid growth, but not drop the ball on customer experience.”

No comments:

Post a Comment