Monday, 24 November 2014

Salesforce Launches App Hub, Empowering Fast-Growing SMBs to Leverage Customer Service ...

Salesforce  launched the App Hub. The company calls it a “one-stop shop to easily deploy partner apps that extend [the use of]”

The new App Hub is a one-stop shop for SMBs to easily access more than 50 partner apps that help them enhance the customer service experience and accelerate growth.Utilizing partner apps that manage everything from e-commerce and email marketing, to telephony and text messaging support, customers can now deliver greater levels of customer engagement and have a single, comprehensive view of the customer, the all-in-one customer support app, allows fast-growing companies such as HotelTonight, SoundCloud and ZenPayroll to deliver awesome customer support and connect with customers in a whole new way.

“ has a good feel for fast-growing SMBs that have a ‘service-first’ mentality,” said CRM industry analyst Brent Leary. “Because of this, is able to help these high-growth companies handle their rapid growth, but not drop the ball on customer experience.”

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